AI CONSULTING & IMPLEMENTATION

AI that shows up like your best person,
on their best day.

Lyris designs and builds Lyris Agents — powered by MyHuman AI — for the conversations that matter most: patient intake, program onboarding, and the quiet moments people need someone steady to talk to.

3
Focus industries in active build
50K+
Hrs of clinical grounding behind our flagship product
1.4s
Avg. agent response latency
24/7
Availability, human handoff always on
VOICE SESSION · New Patient Intake LIVE · 00:47
Caller
Lyris Agent

Caller"I've got a pre-op appointment but I don't know what to bring."

Agent"No problem — I'll walk you through exactly what's needed for your procedure, and flag anything our staff should confirm with you directly."

Safety check passedHuman review availableCase routed

Built for the places where people need to be met with care

Specialty Medical PracticesHospital SystemsNonprofit NetworksPersonal Growth & Wellbeing
THE PROBLEM

Generic AI wasn't built for conversations like these

Most AI tools are trained on everything and grounded in nothing. When the conversation involves a patient's health, a family's application for support, or someone's hardest week, that gap shows.

01

One-size-fits-none scripts

Off-the-shelf bots don't know the difference between an orthopedic intake and a dental one — and it shows in every awkward question.

02

No sense of when to step back

Sensitive conversations need a clear line to a human. Most AI tools don't know where that line is, let alone how to hand off gracefully.

03

Disconnected from real expertise

A model with no grounding in your field, your clinicians, or your program's actual methodology will always sound like it's guessing.

04

No room to grow with you

Point solutions solve one workflow and stall. We build platforms that expand as your programs, specialties, and affiliates do.

WHAT WE BUILD

Three places where we go deep

We don't try to be everything to everyone. Lyris focuses where AI can do the most good with the most care — and we go deep enough in each to get it right.

● Specialty Medical & Hospital Intake

Patient intake that speaks your specialty's language

We build intake and scheduling voice agents trained on the specific vocabulary, forms, and triage logic of your practice — so patients feel understood from the very first call, and your front desk gets clean, complete information every time. It's centaur design at work: your clinicians' real judgment, encoded into every conversation.

🦴 Orthopedic

Pre-visit symptom mapping, injury history, and imaging prep so the visit starts with answers, not paperwork.

🦷 Dental

New patient scheduling, insurance pre-checks, and procedure prep questions handled before they ever call.

👁️ Ophthalmology

Vision history intake, symptom triage, and referral routing for urgent versus routine cases.

🩹 Pre/Post-Op Care

Pre-procedure checklists and post-op recovery check-ins that catch red flags and escalate them fast.

VOICE SAMPLE · POST-OP CHECK-IN CALL
Caller
Lyris Agent

Caller"My incision looks a little red today."

Agent"Thanks for flagging that — I'm noting it now and a member of your care team will follow up before end of day. If it's warm, swollen, or you have a fever, call the office line right away."

Escalated to nurse line
● Non-Profit Program Intake

Onboarding that feels like your best volunteer, not a form

We help mission-driven organizations screen, onboard, and match the people they serve — reducing wait times without losing the warmth and judgment that makes these programs work. Every agent is trained as a centaur alongside your coordinators, never around them.

🤝 Big Brothers Big Sisters

Mentor and mentee intake, match-readiness screening, and safe, consistent onboarding across chapters.

Program Partner B

Details on our next non-profit partnership are being finalized.

Coming soon
Program Partner C

Details on our next non-profit partnership are being finalized.

Coming soon
VOICE SAMPLE · MENTOR INTAKE CALL
Caller
Lyris Agent

Caller"I want to volunteer but I'm not sure what's required."

Agent"That's completely okay — I'll walk you through only what's needed, and a program coordinator will review your match before anything is finalized."

Match-readyCoordinator review queued
● In Testing — Flagship Product

AI Life Support: a life coach guided by you, supported by AI

Self-guided personal support for the moments between sessions — grounded in more than 50,000 hours of real clinical practice, not generic advice pulled from the internet. You set the direction. AI Life Support helps you stay honest, stay grounded, and keep moving. This is centaur design in its purest form: one person's clinical intuition, encoded and available whenever you need it.

🧭 Grounded, not generic

Built on a real clinical framework, not a generic AI assistant persona.

🗣️ Guided by you

You lead every conversation. It reflects, asks, and grounds — it doesn't lecture.

🕰️ Always within reach

Available whenever you need to think out loud — 2pm or 2am.

🛟 Knows its limits

Built-in escalation for anything beyond self-guided support, every time.

VOICE SAMPLE · CHECK-IN SESSION
Caller
AI Life Support

Caller"I keep avoiding a conversation I know I need to have."

Agent"Let's slow down on that. What do you think is underneath the avoiding — is it the conversation itself, or what it might mean once it's said?"

Session grounded
Currently in testing. AI Life Support is a self-guided support tool and is not a replacement for licensed therapy, medical care, or crisis services. Built-in safeguards are designed to recognize when a conversation needs to move to a real, qualified human — and to make that handoff clearly and quickly.
OUR PHILOSOPHY

Built on the Human-Algorithm Centaur

Researchers at Harvard Kennedy School describe the most capable AI systems today not as pure algorithms, but as "centaurs" — models that fuse machine scale with real human judgment through continuous, symbiotic learning. That's the model we build to.

Human Intuition
Clinicians · Coordinators · Tom
Algorithmic Scale
Speed · Consistency · Availability
Centaur
Agent

Symbiotic learning

Every agent we ship keeps learning from the real experts behind it — clinicians, program coordinators, Tom — instead of freezing at launch.

Human intuition, encoded

Tone, judgment calls, and escalation thresholds all originate from real human expertise, not generic training data scraped from the internet.

Neither alone is enough

A human alone can't be everywhere at once. An algorithm alone can't be trusted with judgment. A centaur does both, together.

Framework based on Harvard Kennedy School's research on the Human-Algorithm Centaur, applied to voice agent design.

HOW WE WORK

A clear process from first call to live agent

Every engagement moves through the same disciplined process — because trust is built by knowing exactly what happens next.

01 Discovery 02 Design 03 Build & Test 04 Launch 05 Learn & Improve

Discovery

  • Discovery call We learn your specialty, your programs, and where conversations break down today.
  • Needs analysis We map where AI genuinely helps — and where it shouldn't be involved at all.
  • Scoped proposal A clear plan, timeline, and cost before any build work begins.
Discovery call
→ needs analysis
→ scoped proposal

Design

  • Conversation mapping We script the flows, tone, and escalation rules specific to your field.
  • Safety design Sensitive-topic detection and human handoff rules are designed in from day one.
  • Stakeholder review Clinicians, staff, or program leads sign off before anything is built.
Conversation map
→ safety design
→ stakeholder sign-off

Build & Test

  • Agile build We build in stages, testing against real scenarios as we go.
  • Edge-case testing We simulate the hard conversations, not just the easy ones.
  • Quality assurance Security, accuracy, and tone are reviewed before anything goes live.
Build in stages
→ edge-case testing
→ QA review

Launch

  • Phased rollout A controlled launch that limits disruption to daily operations.
  • Staff training Your team learns how to review, override, and support the agent.
  • Change management We stay hands-on through the first weeks live.
Phased rollout
→ staff training
→ hands-on support

Learn & Improve

  • Performance monitoring We track outcomes against the metrics that matter to you.
  • Iterative improvement Regular updates as your programs and specialties evolve.
  • Roadmapping A clear view of what's next as you scale.
Monitor
→ iterate
→ roadmap what's next
THE PLATFORM

One platform, built to handle the hard parts

Every engagement — medical, nonprofit, or personal — is built on the same centaur foundation: human expertise and algorithmic scale, learning together.

Centaur-trained agents

Grounded in your specialty's language, your program's rules, or a real clinical methodology — continuously refined by real human feedback, never a generic persona.

Human-in-the-loop safety

Sensitive-topic detection and clear escalation paths to a real person, every time it matters.

Low-latency conversation

Fast, natural responses so people never feel like they're talking to a hold queue.

Insights & reporting

Clean summaries and outcome tracking so your team always knows what's working.

Natural voice, every line

The same trained agent whether it's answering the office line, placing an outbound call, or picking up on a mobile number — never a stiff phone tree.

Compliance-aware by design

Built with HIPAA-aware and privacy-first workflows from the ground up — never bolted on later.

TRUST & SAFETY

Designed for the conversations that require care

Lyris is built around the principle that AI should support your team and the people you serve — without ever replacing human judgment where it matters most.

Human-in-the-loop escalation on every sensitive conversation

Sensitive-topic and acute-risk detection built into every agent

Clear AI disclosure — people always know they're talking to an agent

Consent-based intake, every time, no exceptions

Staff and clinician review before final decisions are made

Full audit trails on every interaction

Data minimization — we only collect what's genuinely needed

AI never makes final eligibility, diagnostic, or clinical decisions

SOC 2 Type II

Independently audited controls for security, availability, and confidentiality.

In progress
ISO 42001

AI management system standard for responsible AI development and governance.

Roadmap
ISO 27001

Global standard for information security management and data protection.

Roadmap
HIPAA-Aware Workflows

Privacy-first architecture built for protected health information from day one.

Active

Formal certification status shown above reflects our current roadmap and will be updated as audits complete.

FAQ

Common questions

What's the difference between your three service areas? +

Each is a distinct, deeply-scoped offering: medical and hospital intake for specialty practices, non-profit program intake for mission-driven organizations, and AI Life Support — our self-guided personal support product currently in testing. We build each on shared safety infrastructure, but the training and tone are specific to the field.

Is AI Life Support a replacement for therapy? +

No. It's a self-guided support tool for the space between sessions, grounded in real clinical experience — not a replacement for licensed therapy, medical care, or crisis services. It's built to recognize when a conversation needs a real person, and to hand off clearly when it does.

How do you handle patient and health data? +

Every medical engagement is built with HIPAA-aware, privacy-first workflows, role-based access, and data minimization from the start — we only collect what a workflow genuinely needs.

Can we start with one specialty or program and expand later? +

Yes — most engagements start narrow and scoped, then expand to additional specialties, affiliates, or programs once the first is live and proven.

What does implementation actually take? +

It depends on scope, but most engagements move from discovery call to a live, tested agent in a matter of weeks, not months — with your team trained and supported through launch.

Let's build the AI that shows up for the people you serve.

Whether it's a patient, a program participant, or someone talking through their week — we'll help you build the agent that meets them well.