Nonprofit AI intake platform

Lyris AI agents for safer, faster nonprofit onboarding

Lyris AI helps nonprofit teams conduct compassionate intake interviews, screen for needs, collect required information, and route people to the right support with safe, low-latency AI agents.

54%
reduction in intake time
1.4s
average response latency
89%
first-session completion
12
major-state affiliate rollouts
Safety check passed
Human review available
Intake completed
Case routed
Live intake session Housing Support Onboarding
Safety active
Interview transcript 1.4s
Person

I'm trying to apply, but I'm not sure what documents count.

Lyris Agent

That's okay. I'll walk through only what is needed and flag anything a staff member should review.

Person

I also need help with housing support.

Affiliate rollout

Rolled out with affiliates across major states

Built for nonprofit networks that need consistent onboarding, safer interviews, and faster intake across distributed affiliate teams.

California Affiliate Network
Texas Community Partners
New York Regional Programs
Florida Service Coalition
Illinois Outreach Teams
Pennsylvania Member Organizations

Example affiliate names for demo purposes.

The intake challenge

Nonprofit teams are overloaded before the real work begins

Long intake calls

People seeking help often repeat sensitive information multiple times before reaching the right program.

Inconsistent interviews

Distributed teams need consistent questions, consent language, notes, and handoff criteria across programs.

Staff burnout

High call volume leaves staff with less time for judgment, care coordination, and direct human support.

Delayed routing

Incomplete context can slow eligibility review, program matching, and timely follow-up for urgent needs.

Platform

AI intake agents designed for trust, speed, and care

Compassionate Interview Agents

Agents ask clear, kind, trauma-aware questions while adapting to the person's pace and needs.

Low-Latency Conversations

Fast responses reduce friction and help people complete intake without feeling ignored or abandoned.

Safety Guardrails

Built-in escalation rules, sensitive-topic detection, and human handoff workflows help keep interviews safe.

Intake Workflow Automation

Collect information, classify needs, generate summaries, and route cases to the right program.

Affiliate Consistency

Standardize intake across state affiliates while allowing local rules, forms, eligibility criteria, and escalation paths.

Staff Review Console

Give staff clean summaries, risk flags, missing information, and recommended next steps before follow-up.

Safety first

Designed for sensitive conversations

Lyris AI is built around the principle that AI should support nonprofit teams without replacing human judgment where it matters.

AI does not make final eligibility decisions. It helps collect information, reduce wait times, and prepare staff with better context.

Human-in-the-loop escalation
Sensitive topic detection
Crisis routing workflows
Consent-based intake
Clear AI disclosure
Staff review before final decisions
Audit trails
Data minimization

Interview experience

Onboarding that feels calm, clear, and human

Live AI interview Benefits and housing intake
Calm 1.4s
Person

I'm not sure what documents I need to apply.

AI Agent

That's completely okay. I can walk you through it step by step. I'll only ask for what is needed, and a staff member can review anything before it moves forward.

Person

I'm helping my mother apply.

AI Agent

Thank you for helping her. I'll note that you're assisting and make sure the organization knows who should be contacted.

Safety check complete Missing document detected Case routed to housing support Staff review recommended

Measurable impact

Reduced intake time without sacrificing trust

54%
reduction in average intake time
37%
fewer incomplete applications
2.8x
faster case routing
24/7
intake availability
89%
first-session completion
41%
less manual follow-up
Before
28 min
After
13 min

Representative implementation metrics based on affiliate rollout examples.

For nonprofit networks

Built for national organizations with local affiliates

Deploy a consistent intake experience while giving each affiliate control over local questions, forms, escalation rules, and program routing.

Centralized governance
Local affiliate customization
State-specific forms
Shared reporting
Program-specific routing
Standardized quality controls

Security

Secure by design for mission-critical intake

Designed to support nonprofit privacy, permissioning, and review workflows without overclaiming certifications.

SOC 2-ready controls HIPAA-aware workflows Privacy-first architecture
Role-based access
Encryption-ready architecture
Audit logs
Data retention controls
Consent capture
Permissioned staff access
Secure integrations
Privacy-first workflows

Customer outcome

Major-state affiliates reduced intake bottlenecks

Regional Nonprofit Affiliate Network
"Lyris AI helped our affiliates reduce intake time, improve consistency, and give staff better case summaries before follow-up."
54%
reduction in intake time
12
affiliate deployments
89%
first-session completion
2.8x
faster routing to the right program

Before

Long manual interviews

Repeated questions

Inconsistent notes

Delayed case routing

After

Guided AI intake

Staff-ready summaries

Safety flags

Faster program matching

Schedule a demo

Help more people complete intake with less friction.

Deploy kind, safe, low-latency AI agents across your nonprofit programs and affiliate network.

Intake started Safety check complete Summary generated Human review queued Case routed